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For growth-stage Ops heavy businesses

Build the operating system for your next stage of growth.

I help scaling companies diagnose what is holding their operations back, transform how they work, and build the systems and capabilities to scale with confidence — through Operational Excellence, hands-on transformation and AI-enabled operational intelligence.

Independent Operational Excellence practice led by Manish Govindan.
The scaling challenge

Growth changes everything. Operations must evolve to enable it.

When a business scales, what worked before starts to break. Volume increases, teams grow, customers multiply — but the operating model hasn't evolved with them.

More complexity than the system can handle
Dependence on individuals rather than processes
Rising cost without rising efficiency
Problems managed reactively, not prevented
The goal isn't simply to fix today's problems. It's to build an operation capable of enabling what's next.
What you get

Three outcomes. One operating system.

01

Ops Diagnostic

Identify where performance is falling short, understand why, and uncover the issues that matter most — today and as you scale.

Find what is happening and why — and what to fix first.
02

Solutions & Implementation

Solutions designed with your team, implemented alongside them, and embedded into the way your operation works.

Turn priorities into real operating changes.
03

Operational Governance & Sustainability

Clear ownership, review cadences and execution habits built into the team's operating rhythm.

Make the gains stick.
Powered by RADAR  —  An AI driven operational intelligence tool
Rational Analytics and Diagnostics for Actionable Recommendations
Diagnoses what is happening today and anticipates what could become a problem tomorrow.
Configured around your operation and designed to assess performance drivers and scale-readiness.
How We Work

Five phases. One operating system.

Five phases to build an operation that is effective, efficient and systematic.

DISCOVERYUnderstand what is happening
PRIORITISATIONDecide what matters most
SOLUTION DESIGNDetermine what will solve it
IMPLEMENTATIONTurn solutions into measurable results
GOVERNANCE & SUSTAINABILITYMake the improvement stick
AI powered Operational Discovery engine

RADAR — Rational Analytics and Diagnostics for Actionable Recommendations

An AI-enabled capability that makes operational problem-solving faster, sharper and more forward-looking — uncovering hidden drivers, revealing patterns, anticipating emerging risks and assessing readiness to scale.

RADAR by Prexio — AI-Powered Operational Intelligence
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Click to watch on YouTube

Why Prexio

Built for scale. Built through scale.

14+

Building & transforming operations

Amazon India Last Mile, Amazon Europe / UK Middle Mile, Flipkart, KEC International and L&T.

~5×

Scaled with the business

Built and transformed operating mechanisms at Amazon India as business volume grew nearly fivefold.

$40M+

Quantified business impact

Measurable improvements across cost, productivity, quality and customer experience.

OE × AI

Operational Excellence + Agentic AI

Built PULSE and developing RADAR to bring coaching, diagnostics and operational intelligence into everyday operating systems.

PROEX

Signature thinking & thought leadership

Practitioner-focused newsletter with ~300 subscribers.

IIM Kozhikode — PGDM (MBA)  |  ASQ Certified Six Sigma Black Belt  |  Project Management Professional

Manish Govindan, Founder and Principal Operational Excellence Architect
Who We Work With

Built for growth-stage businesses ready to scale with stronger operations.

I work with operations-heavy businesses in e-commerce, logistics and retail, where growth is accelerating and the operating model needs to evolve to enable the next stage.

E-commerce  ·  D2C  ·  Logistics  ·  Retail / Quick Commerce

Engagement

Two ways to work together.

Blueprint Package

10–12 weeks

A focused engagement to understand the current operation, identify the highest-value opportunities, and develop directional solution options.

Transformation Package

20–24 weeks

A full transformation engagement covering all five phases of the Prexio methodology from diagnostics to implementation to sustainability.

Let's see if there's a fit

Tell me where the operation is today and where you're trying to take it.

I'll help identify what's standing between the two — and whether I can help close the gap.

Please reach out at manish@prexiogroup.com

Manish Govindan · Founder & Principal Operational Excellence Architect